Colour Your Customers & Staff
Herrmann shows that customers and staff on this planet come in four colours. 25% of people are in each colour. Each colour needs to be handled in a totally different way.
How to achieve magic by matching the colour of your approach to the colour of your customers and staff.
Why this is important
Leaders know that people are different from each other. If you treat everyone the same you will satisfy about a quarter of them and turnoff three-quarters.
You will be more influential
Your sales will increase significantly
Less misunderstanding and miscommunication
Better relationships with customers and colleagues.
Bruce is also a business consultant specialising in: Organisational Strategy, Execution, Culture, Structure, Leadership Development and Mentoring.
Virtual Group Business Consultants
16 Kauri St, Woburn, Lower Hutt, Wellington, New Zealand
Bruce.Holland@virtual.co.nz, virtual.co.nz, Phone +644 5700 727, +6421 620 456, Skype Bruce.Holland.
Bruce helps large mature organisations be more focused, fast and flexible.
Places where people have more depth, connection and meaning.
Liberating the Human Spirit at Work